Refund Policy

We strive to ensure our policies are fair and transparent, aiming to support our participants in their educational journey while maintaining the integrity of our programs. If you have any questions or need further assistance, please do not hesitate to reach out to our support team. Below are the details of our refund policies:

1. Refund Policy:

• The pre-registration amount is non-refundable and the amount paid after the class starts is also non-refundable, please be aware of this policy before they make any payments.

• It is important for AegisNeural to have clear and concise refund policies in place to avoid confusion and disputes with candidates.

2. Refund Process:

• To request a refund, please contact our customer support team at support@aegisneural.com with your order details and the reason for your refund request.

• Refunds are typically processed within 10-14 business days after approval.

3. How Your Refund is Returned:

• If you paid using a debit/credit card, the refund will be made to the same card.

• Depending on your card issuer, it may take up to 30 days to complete the refund.

• If you paid via bank transfer, the amount will be refunded to the same bank account.

• If you paid using any other source (UPI, PhonePe, Google Pay etc) it will be refunded back to the same source.

• Please note: No refund in the form of Cash is made under any circumstances.